Pin code is not sent to guest when changing rooms (Mews integration) : Valnes AS

Pin code is not sent to guest when changing rooms (Mews integration) Print

Created by: Taavi Kalvik

Modified on: Thu, 22 Oct, 2020 at 10:09 PM

If guest is checked in and after that the room will be changed on a reservation, no check-in event is generated which is needed for WebLock to create and send a new pin-code to guest.

Instead, do this:

1) Check guest out on a reservation;

2) Change the room on reservation;

2) Check guest in.

This way pin code is sent to guest as check-in event is generated in Mews.

Taavi is the author of this solution article.

Did you find it helpful? Yes No

Help Desk Software by Freshdesk

Pin code is not sent to guest when changing rooms (Mews integration) Print

Related Articles